Group Account Support Manager

About This Role

Function

EMEA Sales Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks – can focus on achieving the incredible with data.

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

Job description

Responsibilities: • In conjunction with the Global Account Manager (GAM), develop and execute focused account plans and strategies ensuring a deep understanding of the customer needs which provides measurable outcomes and drives business growth. • Monitor and drive the effectiveness of account plans. This will entail understanding of the sales constraints and deploying corrective actions to improve performance. • Collaborate with the Business Units (BU’s) and Account Team to understand value propositions and strengthen our position. This would include gathering market data, reference cases, segment data, and preparing documentation that strengthens our position. • Build comprehensive player maps in conjunction with the Account team to understand customer decision making environment. Support growth of player maps through effective engagement with the Account Team and Marketing. • Cross functional collaboration: Work closely with marketing and segments teams to align on joint account activities and deploy initiatives. This will include reporting on success stories and driving the targeted segment approach. • Account Onboarding – Deploy Account Planning workshops that enable understanding of targeted value proposition, enable functioning of One- Hitachi Account Team and help with the settings for detailed account plan. • Program Governance and Reporting- Initiative capturing, review and program governance by adhering to sales operations processes and cadence programs

About us

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.