Ground Operations Manager

Role overview

Key accountabilities

• Plan and execute preventive maintenance and repairs for aircraft engine and APU transport stands, shop tools, pallet jacks, forklifts, pallet stackers, and tow tractors or tugs.
• Follow manufacturer guidelines and industry standards for GSE maintenance.
• Develop long-term preventive maintenance plans from equipment records, including materials, consumables, shock mounts, and replacement parts.
• Meet with the production work center and customers to support operational needs.
• Arrange equipment leasing with suppliers as needed.
• Distribute maintenance schedules and repair work orders, monitoring timeliness and quality.
• Prepare maintenance budgets and track expenditures.
• Prioritize workshop work to minimize equipment downtime.
• Keep accurate maintenance and repair records, including work orders, parts, and time spent.
• Maintain an organized, clean workshop and regularly inventory tools, equipment, and parts.
• Coordinate repairs, parts procurement, and technical issue resolution with team members and vendors.
• Stay current with GSE maintenance trends, technology, and regulatory requirements; follow applicable procedures.

Education and experience

• Diploma with 7 years of work experience, or high school education with 10 years of work experience.
• Proven experience as a Ground Support Equipment Supervisor is required; aviation industry experience is preferred.

Skills

• Ability to train, guide, and motivate employees and handle multiple projects concurrently.
• Working knowledge of PCs and proficiency in Word, Excel, and Outlook.
• Proficiency using a maintenance management system.
• Business understanding, service orientation, resource management, and decision-making ability.

License

• A valid light-vehicle or forklift driver’s license is preferred.