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indeed

Global Talent Operations Process & Enablement Analyst

General Motors (GM)
Remote, USA
Full-time
Remote
USD 84100-129100 yearly
Discovered 2 weeks ago
Business process analysis and improvementProcess mapping and documentationCross-functional project coordinationLocalization and translation operationsOnboarding designRecords and information management

Full Job Posting

Role overview

Improves the processes, tools, governance, and ways of working that help Global Talent operate effectively at scale.

Identifies opportunities to reduce friction and implements sustainable improvements, including responsible use of AI and automation.

Supports consistent employee development experiences while enabling Global Talent teams to focus on strategic priorities.

Process improvement

  • Analyze workflows, handoffs, and stakeholder experiences to identify root causes and improvement opportunities.
  • Lead moderate-scope improvements from discovery through implementation, iteration, and sustainment.
  • Create and maintain process maps, standard work, job aids, intake paths, role definitions, and governance documentation.
  • Use data and feedback to monitor adoption, measure effectiveness, resolve issues, and prioritize improvements.

Localization and onboarding

  • Improve intake, prioritization, routing, review, approval, and delivery of localized and translated learning and talent content.
  • Coordinate content owners, subject-matter experts, vendors, tools, and stakeholders to improve quality, turnaround, consistency, reuse, and self-service.
  • Design and maintain onboarding experiences for direct and contract employees, improving access to tools, information, and work connections.

Information management and partnership

  • Improve Records and Information Management and Information Lifecycle Management practices, including ownership, classification, retention, access, and lifecycle expectations.
  • Support centralized Global Talent processes and services through guidance, triage, routing, and stakeholder coordination.
  • Identify repetitive or high-friction work for possible process changes, AI, or automation; test solutions within privacy, security, quality, compliance, and governance expectations.
  • Define human review and escalation paths, evaluate results, document learnings, and help implement sustainable solutions.

What you’ll bring

  • At least 2 years of experience in HR, operations, or analytics.
  • Degree or equivalent experience.
  • Experience analyzing, improving, documenting, or managing business processes and coordinating cross-functional projects or improvement initiatives.
  • Strong problem-solving, critical-thinking, organizational, and communication skills; ability to turn ambiguity into clear options and next steps.
  • Ability to connect human needs, business processes, governance, and technology-enabled solutions.
  • Curiosity about AI, automation, and emerging workplace technologies, with sound judgment about where human involvement is essential.
  • Ability to build relationships and influence without direct authority; comfort with changing priorities and multiple stakeholders.
  • Experience with workflow, collaboration, documentation, reporting, or information-management tools.
  • Description ends mid-sentence while listing experience areas; the remaining qualification text is unavailable.

Compensation

  • Salary range is USD 84,100–129,100 per year.

Workplace

  • The role is listed as remote in the United States.

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