Analyst, Aftermarket Performance Strategy

Role overview

Analytics and planning

• Own recurring reporting on sales, revenue, volume, mix, growth, forecast and plan performance, incentives, and strategic objectives.
• Develop short- and long-term forecasts and support business planning, operating reviews, quarterly updates, and revenue planning.
• Analyze actuals against forecasts, budgets, prior-year results, and targets; identify drivers, risks, opportunities, and recommended actions.
• Build scenario analyses and what-if models for commercial decisions, including pricing, incentives, promotions, and market conditions.
• Develop dashboards, scorecards, and management reports using Excel, Power BI, EPICOR, mainframe applications, SQL-based sources, or similar tools.
• Manage monthly accruals, revenue adjustments, incentive reporting, and other performance management activities.

Returns and controls

• Process, validate, and track ACDelco customer returns through final disposition in coordination with distribution centers, internal partners, and customers.
• Monitor return aging, exceptions, credits, claims, account balances, and unresolved transactions; research discrepancies and balance return reserves annually.
• Maintain audit-ready return documentation and recommend actions to reduce revenue leakage, improve processes, data quality, and automation.

Required qualifications

• Bachelor's degree in business, finance, economics, marketing, analytics, mathematics, or a related field, or equivalent experience.
• At least five years of experience in sales or commercial analytics, revenue planning, forecasting, business intelligence, finance, or sales operations.
• Advanced Microsoft Excel skills, including data analysis, pivot tables, formulas, and scenario modeling.
• Working knowledge of mainframe systems and transaction-based research.
• Experience developing performance reports, dashboards, forecasts, revenue plans, incentive analyses, or business-planning analyses.

Preferred qualifications

• Automotive, automotive parts, dealership, service, wholesale, or Independent Aftermarket experience is preferred.
• Experience with parts distribution or centralized returns, reserve or accrual accounting, GMAS audits, financial controls, or customer credit reconciliation is preferred.
• Power BI, SQL, Tableau, eSMART, or similar business intelligence experience is preferred.
• Experience with forecasting, revenue planning, incentive effectiveness, market analysis, customer economics, or performance reporting is preferred.
• Presentation experience and the ability to communicate findings clearly, work autonomously, manage priorities, collaborate, and influence without direct authority are preferred.

Role context