Global Program Engineer Manager

Overview

Strategic Account Operations Leadership

• Act as the global post order CoE operational lead for assigned hyperscale strategic accounts.
• Ensure Eaton delivers as One Global Organization, with consistent execution models and customer experience worldwide
• Serve as the primary operations interface between Eaton and hyperscale customers after contract award.
• Ensure alignment between commercial commitments and execution capabilities across regions.

Global Execution Governance

• Drive adoption of standardized global execution models, operating rhythms, and governance frameworks for hyperscale customers.
• Lead cross regional operating reviews focused on schedule, quality, risk, cost, and customer satisfaction.
• Establish performance visibility through dashboards, metrics, and structured reporting.

Risk Management & Issue Resolution

• Proactively identify delivery, capacity, quality, and schedule risks across global deployments.
• Lead structured mitigation plans and escalations in partnership with regional and functional leaders.
• Ensure rapid issue resolution while maintaining strong customer confidence and trust.

Cross Functional Coordination

• Coordinate execution across Engineering, Supply Chain, Manufacturing, Project Management, Quality, Services, and regional delivery teams.
• Influence outcomes in a highly matrixed global environment without direct line authority.
• Support alignment between Global Account Management, regional sales teams, and post order execution.

Continuous Improvement & Scalability

• Champion continuous improvement initiatives to enhance execution efficiency, predictability, and scalability for hyperscale programs.
• Capture lessons learned and deployed best practices across regions and accounts.
• Support digitalization and process maturity initiatives aligned with Eaton Business System (EBS) principles.

Qualifications

• Bachelor s degree in engineering, Operations, Business, or a related discipline from an accredited institution.
• Minimum of (15) years of progressive experience in operations, strategic accounts, program management, or complex project execution.

Skills

• Experience in data centers, mission critical infrastructure, power systems, or large scale capital projects.
• Familiarity with global framework agreements, long cycle projects, and multi region execution models.
• Experience working across EMEA, with exposure to Americas and APAC operations.
• Knowledge of Lean, Six Sigma, or structured continuous improvement methodologies.
• Experience with agile, hybrid, or ProLaunch style methodologies.