Global Programs Support Specialist - Global Education

About This Role

Position Summary Applications are welcome from all qualified candidates. In line with UAE regulations, Emirati candidates are encouraged to apply. New York University Abu Dhabi (NYUAD) seeks to appoint a Global Programs Support Specialist reporting to the Assistant Vice Provost for Global Education.

The Global Programs Support Specialist provides expert administrative and operational support to the Offices of the Associate Vice Chancellor/Vice Provost for Global Education and Outreach and of the Assistant Vice Provost for Global Education. This position is responsible for managing complex administrative functions and contributing to the operational efficiency of Global Education's diverse programs and initiatives. The Specialist leverages in-depth knowledge of global education operations to resolve issues and enhance program delivery. They will contribute to the smooth execution of daily operations, support financial processes, assist with faculty and staff-related tasks, and help organize key events.

Operations Management Key Responsibilities:

• Manages the calendars for the Associate Vice-Chancellor and the Assistant Vice Provost, independently prioritizing appointments and proactively resolving scheduling conflicts
• Oversees all business travel arrangements for the Associate Vice-Chancellor and other senior staff members
• Manages the planning and execution of official visits, including travel, event programming, cultural protocol, and stakeholder management, ensuring alignment with institutional
• objectives and providing a high-level experience for visitors.
• Manages the inventory of the Office of Global Education’s publications and branded merchandise
• Serves as an advisor to visiting students
• Leads special projects as assigned
• Work on weekends and/or holidays may be needed occasionally
• Is cross-trained at the specialist level with other team members to be deployed to those teams during peak program activity times

Events Management

• Under the supervision of the Assistant Manager of Administration, manages the Office of Global Education’s events, conferences, workshops, and meetings, ensuring alignment with strategic goals, managing all logistical and budgetary aspects, and evaluating event outcomes to inform future planning

Data Collection And Reporting

• Maintains a systematic archiving system for institutional data and reports, ensuring easy access and retrieval
• Liaises with relevant offices to gather necessary data and follows up on information requests; supports data reporting and visualization
• Produces ad hoc statistics, reports, and presentations as needed

Financial Management

• Manages procurement and financial operations for the Office of Global Education, including processing payments, reimbursements, credit card reconciliation, budget monitoring, and ensuring compliance with university policies and procedures.
• In support of the Assistant Vice Provost, monitors and accurately reports on all Global Education budgets, recommending corrective actions if needed

Qualifications Required Education:

• Bachelor’s Degree

Required Experience

• More than 3 years of experience in similar role, with a proven track record of growth and development
• Excellent organizational ability to set priorities, organize workload, handle multiple responsibilities, and meet deadlines while maintaining consistent accuracy and attention to detail
• Excellent quantitative skills
• Ability to work independently and as part of a team
• Capacity to undertake multiple, ongoing assignments and complete them in a timely way
• Excellent written and oral communication skills in English
• Skill in interacting with people, using tact, diplomacy, and intercultural sensitivity, and the ability to maintain a high level of confidentiality
• Excellent Computer Literacy: Advanced MS Office; Adobe; AI tools and web content management tools
• Excellent skills in applying generative AI to performing administrative tasks (generating minutes, reports, folders, proposals, itineraries, slide decks)
• Excellent Presentation design skills
• Excellent Data visualization skills

Preferred Experience

• More than one year of professional experience in a higher education institution; professional experience working with institutions of a multinational, multicultural nature

Additional Information The University is an equal opportunity employer committed to equity, diversity and social inclusion.