Global Insights Analyst

Location and work arrangement

• The role is hybrid, with three days per week in the Winnersh Triangle office.

Role overview

What you'll do

• Interpret eCommerce data and identify findings relevant to client categories, brands, and commercial objectives.
• Create presentations and progressively present findings, opportunities, and recommendations to clients.
• Contribute to client meetings and respond to questions with support from experienced colleagues.
• Help deliver interactive workshops and training sessions.
• Develop actionable recommendations explaining issues, opportunities, and possible next steps.
• Build knowledge of client businesses, objectives, and challenges to support relationships.
• Collaborate with Customer Success, Insights, and technical colleagues to validate findings and deliver accurate work.
• Manage assigned analysis and presentation tasks, communicate progress, and raise risks early.
• Use approved AI tools to explore patterns and develop client-ready narratives, validating outputs for accuracy and appropriate use.

What we're looking for

• Strong analytical foundations and curiosity about data, patterns, and possible explanations.
• Experience presenting to clients, colleagues, senior stakeholders, or academic audiences; motivation to develop client-facing confidence.
• Ability to structure presentations around a clear message and adapt evidence for different audiences.
• Ability to turn numbers into concise commercial narratives and practical recommendations.
• Clear verbal and written communication, including explaining complex subjects simply.
• Ability to listen, ask thoughtful questions, and build credibility through relevant recommendations.
• Ability to organize workloads, meet deadlines, maintain quality, and manage multiple tasks.
• Careful checking and understanding of the importance of reliable data and precise client communication.
• Curiosity about approved AI tools and the importance of validating their outputs with human judgment.

Experience