Global Head - Studio & Resourcing Operations
Role Overview
The Global Head of Studio and Resourcing Operations owns global resource capacity, forecasting, operational performance, departmental structure, and future resourcing requirements.
The role sponsors the capacity management process, sets departmental vision and OKRs, and is accountable for department KPIs.
The position is based in India with remote working until further notice.
Key Skills for This Role
Full Job Posting
Role overview
The Global Head of Studio and Resourcing Operations owns global resource capacity, forecasting, operational performance, departmental structure, and future resourcing requirements.
The role sponsors the capacity management process, sets departmental vision and OKRs, and is accountable for department KPIs.
The position is based in India with remote working until further notice.
Strategy and operations
- Create best-practice capacity planning strategy and processes and set targets for operational performance.
- Own the capacity management vision, process, delivery plan, OKRs, and milestone-based targets.
- Ensure global capacity and skill levels meet client demand and service delivery requirements.
- Maintain capacity plans, monitor actual capacity against targets, address incidents, and manage financial deviations.
- Build contingency resource pools and scalable, pre-vetted talent acquisition and management solutions.
- Define resource velocity and improve tools and processes so the organization can anticipate customer needs.
People and relationships
- Manage, coach, and develop a high-performing global team and set department objectives and KPIs.
- Measure departmental performance, operational efficiency, customer responsiveness, and customer satisfaction.
- Collaborate with internal stakeholders and customers to understand demand and communicate plans and forecasts.
- Keep leadership informed about capacity needs, hiring recommendations, risks, concerns, and actions required.
Qualifications and experience
- Have significant capacity planning experience in an advertising or marketing environment.
- Understand advertising or marketing production processes and capacity planning.
- Have significant experience building forecasting models and plans and performing complex analysis.
- Have strong global team, business, or operations management experience and proven people management skills.
- Demonstrate strong communication, stakeholder, analytical, numerical, statistical, reporting, commercial, and financial skills.
- Have strong production knowledge and the ability to understand complex business models.
- Relevant industry experience is preferred; multi-market experience and interest in AI are good to have.
Skills and attributes
- The role requires organized, results-oriented, resilient, flexible, resourceful, and adaptable working practices.
- The role requires ownership of team cohesion, the ability to motivate others, and effective delivery under pressure.
About Brandtech+
Brandtech+ is a global creative and production team specializing in film, CGI, automation, AI, motion design, and digital and print content.
The company partners with more than 300 clients across over 40 countries and is part of The Brandtech Group.
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