Global Endpoint Engineer (Deployment & Operations)

Duties and Responsibilities

• This position coordinates with other engineering teams in resolving issues encountered during major incidents involving endpoints. Work in an on-call rotation schedule Participates in the implementation/upgrade/removal of software. Create and manage device and user collections, applications, packages, and task sequences. Key member in change management process and responsible for submitting documentation in accordance with Foundever standards. Responsible for effectively administering both brick and mortar on-site and remote systems Work closely with peers in the deployment of Microsoft updates, third party patching, application and operating system deployments, and Windows 11 development and servicing. Responsible for effectively administering both brick and mortar on-site and remote systems. Understanding of local system settings and Group Policy Objects within the Windows Operating System. Strong knowledge of Windows Operating Systems. Understanding of deployments utilizing Microsoft Endpoint Configuration Manager (SCCM/MECM). Understanding and configuration of Microsoft Intune MDM. Indepth Knowledge of Active Directory, Entra ID, Group Policy, Intune, DNS, network and proxy troubleshooting. Understanding and hands on experience and knowledge of Powershell scripting. Act as a Level 3 escalation point for complex technical issues. Req uired Qualifications Bachelor’s Degree with 3-5 years related experience required; or any equivalent combination of related training Extensive experience with at least one of the following technologies; Microsoft Endpoint Configuration Manager (SCCM/MECM) and/or Microsoft Intune/Endpoint Manager MDM. Experience managing Operating System, Application Deployment, and Patch management using SCCM or Intune. Exposure to Microsoft Windows Operating Systems. Highly experienced with image creation/testing and deployment through SCCM/MECM or PXE environments. MCP preferred. Great experience of Active Directory, Entra ID, Group Policy, Intune CSP creation, administration and troubleshooting Preferred experience of user/application/endpoint management, setup and scripting Preferred experience with Hyper-V and/or VMware or other virtualization environments