Representante de Atención al Cliente Bilingüe
Role Overview
We are looking for a bilingual (Spanish and English) representative to deliver world-class customer support and build customer satisfaction.
Main Requirements At least 18 years old High School Diploma Be located in Barranquilla or nearby Be able to work on-site Colombian Citizenship or work permit Skill Required Communication Skills: Excellent written & verbal communication skills (English) Ability to communicate effectively & clearly.
Communicates effectively positively and diplomatically.
Customer Service Skills: Customer Service Skills Ability to empathize with the customer.
Ability to build and gain the customer's trust by listening & understanding, and where possible, exceeding their needs.
Technical Skills: Basic PC knowledge.
Ability to multitask.
Skilled in accurate data entry.
Primary Job Responsibilities Answer Incoming Calls to customer service Lines.
Provide a high level of professional and competent service assistance.
Successfully complete and approve training and quality requirements.
Key Skills for This Role
Full Job Posting
Technical Skills
- Basic PC knowledge. Ability to multitask. Skilled in accurate data entry. Primary Job Responsibilities Answer Incoming Calls to customer service Lines. Provide a high level of professional and competent service assistance. Successfully complete and approve training and quality requirements.
Qualifications
- Basic PC knowledge. Ability to multitask. Skilled in accurate data entry. Primary Job Responsibilities Answer Incoming Calls to customer service Lines. Provide a high level of professional and competent service assistance. Successfully complete and approve training and quality requirements.
- At least 18 years old High School Diploma Be located in Barranquilla or nearby Be able to work on-site Colombian Citizenship or work permit Skill Required Communication Skills: Excellent written & verbal communication skills (English) Ability to communicate effectively & clearly. Communicates effectively positively and diplomatically. Customer Service Skills: Customer Service Skills Ability to empathize with the customer. Ability to build and gain the customer's trust by listening & understanding, and where possible, exceeding their needs. Technical Skills: Basic PC knowledge. Ability to multitask. Skilled in accurate data entry. Primary Job Responsibilities Answer Incoming Calls to customer service Lines. Provide a high level of professional and competent service assistance. Successfully complete and approve training and quality requirements.
About Foundever
Provides global customer experience and business process outsourcing services.
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