General Manager

Role Description

Key Responsibilities

• Develop and implement business strategies, plans, and operational objectives.
• Oversee daily operations across departments and business functions.
• Set performance targets, KPIs, budgets, and operational standards.
• Lead, manage, and develop department heads and employees.
• Monitor revenue, profitability, costs, productivity, and overall performance.
• Identify opportunities for business growth, expansion, and process improvement.
• Manage budgets, expenses, resources, and cost-control initiatives.
• Coordinate with sales, finance, HR, operations, procurement, and other departments.
• Manage key clients, suppliers, partners, and external stakeholders.
• Ensure compliance with company policies, regulations, quality, and safety standards.
• Prepare management reports, forecasts, and performance updates.
• Drive operational efficiency, employee performance, and sustainable business growth.

Qualifications

• Bachelor’s degree in Business Administration, Management, Finance, Operations, or a related field.
• Extensive experience in general management or senior business leadership.
• Strong knowledge of business operations, financial management, and strategic planning.
• Proven experience managing teams, budgets, and cross-functional operations.
• Strong commercial, analytical, and problem-solving skills.
• Excellent leadership, communication, negotiation, and stakeholder-management abilities.
• Experience with business development, sales, or customer relationship management.
• Proficiency in Microsoft Office, ERP, CRM, or business management systems.
• Strong understanding of performance management, budgeting, and cost control.
• Ability to manage multiple priorities and make effective business decisions.
• UAE/GCC business experience is advantageous.
• The role calls for an accountable, proactive, adaptable, and results-oriented professional.