Gaming Representative 2

The Iowa Racing and Gaming Commission (IRGC) is seeking a Gaming Representative to oversee gaming operations at one of the 2 casinos in Dubuque, Iowa. As a Gaming Representative , you will serve as IRGC's on-site regulatory presence, working closely with casino staff, patrons, and law enforcement partners to uphold the integrity of gaming operations and protect the public interest. What You'll Do Ensure Gaming Operations Meet Iowa Standards · Verify gaming devices, slot machines, and table games are approved and operating in accordance with Iowa law and administrative rules. · Conduct testing and inspections of gaming equipment and gaming systems. · Review and approve game rules, promotions, tournaments, and other gaming activities. · Verify gaming inventories, shipments, and destruction procedures for gaming equipment and supplies. Monitor Compliance and Financial Integrity · Review gaming revenue records and identify discrepancies when necessary. · Observe and review gaming operations, including surveillance and count procedures. · Verify compliance with approved security plans, internal controls, and operational procedures. · Monitor compliance with responsible gaming requirements and restrictions involving minors and intoxicated individuals. · Assist with sports wagering oversight and complaint investigations as applicable. Conduct Regulatory Reviews and Investigations · Review incidents, complaints, and potential rule violations. · Investigate allegations of noncompliance and determine appropriate regulatory action. · Prepare reports, recommendations, and documentation related to investigations. · Serve as a representative of the agency during hearings, appeals, and regulatory proceedings when necessary. Administer Occupational Licensing · Review and process gaming occupational license applications. · Conduct applicant interviews and determine eligibility for licensure. · Monitor compliance with licensing requirements and conditions. · Process licensing actions including approvals, denials, suspensions, and probationary actions. Serve as a Regulatory Resource · Interpret and apply Iowa Code, administrative rules, and gaming regulations. · Advise casino personnel regarding regulatory requirements and compliance expectations. · Collaborate with casino staff, law enforcement, and members of the public to resolve concerns and maintain regulatory compliance. · Build professional working relationships while ensuring accountability and integrity within gaming operations. What We're Looking For · Strong analytical and investigative skills · The ability to interpret laws, regulations, policies, and procedures · Excellent written and verbal communication skills · Experience reviewing records, conducting audits, inspections, or compliance activities · Sound judgment and the ability to make independent decisions · A commitment to integrity, professionalism, and public service · Background check required. Why Join the Iowa Racing and Gaming Commission? At the IRGC, our work protects Iowans through fair, consistent, and effective regulation. As a Gaming Representative, you'll have the opportunity to work in a dynamic environment where no two days are the same, while helping ensure Iowa's gaming industry operates with transparency, accountability, and public confidence. In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including: · Robust benefits, including excellent health, dental, life and vision insurance. · Generous paid time off, including vacation, paid holidays, and sick leave accrual. · Opportunities for professional development. · Flexible Spending Accounts for medical and dependent care. · Iowa Public Employee Retirement System (IPERS) Retirement Package. · Optional 401A plan with employer contribution. · Retirement Investors Club (Employer Sponsored Retirement Plan). · Employee Assistance Program for support when you need it most. · Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more) · Excited to pursue the next step in your career? Apply today! Join us and be part of the team supporting one of Iowa's newest gaming destinations from day one. E-Verify and Right to Work The State of Iowa participates in E-Verify, a federal program that helps employers confirm the employment eligibility of all newly hired employees. Within the required timeframe, new hires will be verified through the E-Verify system to ensure authorization to work in the United States. The State of Iowa also complies with the federal Right to Work laws, which protect employees’ rights to work without being required to join a labor organization. For more information, please visit www.e-verify.gov .

The Iowa Racing and Gaming Commission (IRGC) is seeking a Gaming Representative to oversee gaming operations at one of the 2 casinos in Dubuque, Iowa.

As a Gaming Representative , you will serve as IRGC's on-site regulatory presence, working closely with casino staff, patrons, and law enforcement partners to uphold the integrity of gaming operations and protect the public interest.

Ensure Gaming Operations Meet Iowa Standards

· Verify gaming devices, slot machines, and table games are approved and operating in accordance with Iowa law and administrative rules.

· Conduct testing and inspections of gaming equipment and gaming systems.

· Review and approve game rules, promotions, tournaments, and other gaming activities.

· Verify gaming inventories, shipments, and destruction procedures for gaming equipment and supplies.

Monitor Compliance and Financial Integrity

· Review gaming revenue records and identify discrepancies when necessary.

· Observe and review gaming operations, including surveillance and count procedures.

· Verify compliance with approved security plans, internal controls, and operational procedures.

· Monitor compliance with responsible gaming requirements and restrictions involving minors and intoxicated individuals.

· Assist with sports wagering oversight and complaint investigations as applicable.

Conduct Regulatory Reviews and Investigations

· Review incidents, complaints, and potential rule violations.

· Investigate allegations of noncompliance and determine appropriate regulatory action.

· Prepare reports, recommendations, and documentation related to investigations.

· Serve as a representative of the agency during hearings, appeals, and regulatory proceedings when necessary.

Administer Occupational Licensing

· Review and process gaming occupational license applications.

· Conduct applicant interviews and determine eligibility for licensure.

· Monitor compliance with licensing requirements and conditions.

· Process licensing actions including approvals, denials, suspensions, and probationary actions.

Serve as a Regulatory Resource

· Interpret and apply Iowa Code, administrative rules, and gaming regulations.

· Advise casino personnel regarding regulatory requirements and compliance expectations.

· Collaborate with casino staff, law enforcement, and members of the public to resolve concerns and maintain regulatory compliance.

· Build professional working relationships while ensuring accountability and integrity within gaming operations.

· Strong analytical and investigative skills

· The ability to interpret laws, regulations, policies, and procedures

· Excellent written and verbal communication skills

· Experience reviewing records, conducting audits, inspections, or compliance activities

· Sound judgment and the ability to make independent decisions

· A commitment to integrity, professionalism, and public service

· Background check required.

At the IRGC, our work protects Iowans through fair, consistent, and effective regulation. As a Gaming Representative, you'll have the opportunity to work in a dynamic environment where no two days are the same, while helping ensure Iowa's gaming industry operates with transparency, accountability, and public confidence. In addition to providing a positive work environment, we offer a great compensation package for all our full-time employees, including:

· Robust benefits, including excellent health, dental, life and vision insurance.

· Generous paid time off, including vacation, paid holidays, and sick leave accrual.

· Opportunities for professional development.

· Flexible Spending Accounts for medical and dependent care.

· Iowa Public Employee Retirement System (IPERS) Retirement Package.

· Optional 401A plan with employer contribution.

· Retirement Investors Club (Employer Sponsored Retirement Plan).

· Employee Assistance Program for support when you need it most.

· Employee Discount Programs from a variety of vendors (vision, cellular, fitness, and more)

· Excited to pursue the next step in your career? Apply today!

Join us and be part of the team supporting one of Iowa's newest gaming destinations from day one.

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind. Click here to learn more about IPERS .

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Ready to elevate your career with the State of Iowa? Click here to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

Yes - I understand and agree.

No

No - I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

Yes - I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

Yes

I do not have any of the identified work experience

Less than four years of the identified experience

Four years or more of the identified experience

I do not have any of the identified experience

I do not have any of the education and/or experience

Less than four years of the combined education and/or experience

Four years or more of the combined education and/or experience

I am not a State of Iowa employee

I do not have any experience in the classification of Gaming Representative 1 for the State of Iowa

Less than 12 months of full-time experience in the classification of Gaming Representative 1 for the State of Iowa

12 months or more of full-time experience in the classification of Gaming Representative 1 for the State of Iowa

Required Question