Functional Analyst

General description

Responsibilities

• Support enterprise applications, primarily Ellucian Banner and related systems.
• Provide user support and software testing.
• Deliver training and create documentation and procedures.
• Analyze business processes to promote efficient operations and data integrity.
• Coordinate with vendors.

Requirements

• Associate degree required, preferably in Computer Science, Computer Information Systems, Management Information Systems, or a closely related field; alternatively, four years of related experience or a combination of education and work experience.
• Educational or work experience with relational databases such as SQL/PLSQL, Microsoft Access, Microsoft Excel, or XML is required.
• Criminal background check required.

Skills and abilities

• Troubleshoot and resolve functional application issues; develop documentation, procedures, and training materials.
• Organize, prioritize, and manage multiple assignments; communicate effectively with technical and non-technical users.
• Learn and support complex enterprise applications and business processes and develop practical solutions to operational issues.
• Provide professional customer service; maintain confidentiality and sound judgment.
• Work independently and collaboratively and adapt to changing priorities, technologies, and institutional needs.

Compensation and employment

• Administrative full-time position.
• Salary is $50,000–$55,231 annually.

Location

• Position is listed at the Wharton Campus, 911 Boling Highway, Wharton, Texas.

Application materials

• Applicants are instructed to attach a transcript if applicable, a resume, and a cover letter outlining relevant work experience to one online application.