Full Stack Technical Lead

Key Responsibilities

• Team Leadership:
• Lead and mentor a team of L2 engineers.
• Manage ticket queues, prioritize urgent incidents, and ensure the team meets Service Level Agreements (SLAs).
• Advanced Troubleshooting:
• Perform deep-dive analysis into application failures across:
• Web:
• ReactJS state management, browser compatibility, and UI bugs.
• Mobile:
• Debugging React Native and Flutter crashes, platform-specific issues (iOS/Android), and version mismatches.
• Backend:
• Investigating Spring Boot logs, API failures, and database performance bottlenecks.
• Incident Management:
• Lead "War Room" sessions for P1/P2 incidents.
• Communicate technical status updates to stakeholders and business owners.

• Root Cause Analysis (RCA)

• Monitoring & Observability

• Monitor system health using tools like ELK Stack, Splunk, Datadog, or New Relic.
• Configure alerts for API latency and mobile app crash rates.
• Knowledge Management:
• Maintain and update the technical knowledge base.
• Ensure support documentation for React, Flutter, and Spring Boot components is accurate.
• Deployment Support:
• Assist in the deployment of hotfixes and releases, performing post-release sanity checks across all platforms.

• Frontend & Mobile

• Hands-on experience debugging

Reactjs

• (Redux/Context API).
• Strong knowledge of mobile frameworks:

React Native

Flutter

• (handling APK/IPA issues, Firebase Crashlytics).
• Backend:
• Solid understanding of

Spring Boot

• architecture (Microservices, REST APIs).
• Proficiency in Java and JVM monitoring.

• Databases & Tools

• Strong

Sql

• skills for data verification and reporting.
• Experience with

Postman

• for API testing and
• Log Aggregation tools
• .
• Infrastructure:
• Understanding of CI/CD pipelines (Jenkins/GitLab) and Cloud environments (AWS/Azure).