Full Stack Technical Lead
Skills
About This Role
Key Responsibilities
- Team Leadership:
- Lead and mentor a team of L2 engineers.
- Manage ticket queues, prioritize urgent incidents, and ensure the team meets Service Level Agreements (SLAs).
- Advanced Troubleshooting:
- Perform deep-dive analysis into application failures across:
- Web:
- ReactJS state management, browser compatibility, and UI bugs.
- Mobile:
- Debugging React Native and Flutter crashes, platform-specific issues (iOS/Android), and version mismatches.
- Backend:
- Investigating Spring Boot logs, API failures, and database performance bottlenecks.
- Incident Management:
- Lead "War Room" sessions for P1/P2 incidents.
- Communicate technical status updates to stakeholders and business owners.
• Root Cause Analysis (RCA)
Conduct thorough RCAs for recurring issues and work with the L3/DevOps teams to implement permanent fixes.
• Monitoring & Observability
- Monitor system health using tools like ELK Stack, Splunk, Datadog, or New Relic.
- Configure alerts for API latency and mobile app crash rates.
- Knowledge Management:
- Maintain and update the technical knowledge base.
- Ensure support documentation for React, Flutter, and Spring Boot components is accurate.
- Deployment Support:
- Assist in the deployment of hotfixes and releases, performing post-release sanity checks across all platforms.
• Frontend & Mobile
- Hands-on experience debugging
ReactJS
- (Redux/Context API).
- Strong knowledge of mobile frameworks:
React Native
and
Flutter
- (handling APK/IPA issues, Firebase Crashlytics).
- Backend:
- Solid understanding of
Spring Boot
- architecture (Microservices, REST APIs).
- Proficiency in Java and JVM monitoring.
• Databases & Tools
- Strong
skills
- for data verification and reporting.
- Experience with
Postman
- for API testing and
- Log Aggregation tools
- .
- Infrastructure:
- Understanding of CI/CD pipelines (Jenkins/GitLab) and Cloud environments (AWS/Azure).
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