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Front Office - Internship

Banyan Tree
Dubai, UAE
Full-time
Intern
Onsite
Discovered 2 weeks ago
Front office operationsGuest serviceGuest relationsHotel check-in and check-out supportHotel reservation systemsCommunication

Full Job Posting

About Banyan Tree

Banyan Group operates hotels, resorts, spas, galleries, golf, and residences across multiple brands and countries.

Banyan Tree Dubai is a luxury island hotel with a private beach, pools, spa, fitness centre, and dining venues.

Opportunity

Banyan Tree Dubai is seeking a Front Office Intern for hands-on exposure to luxury hotel operations, guest relations, and personalised service.

The stated possible start date is February 2027.

What you will do

  • Welcome guests and support arrival, departure, check-in, check-out, and enquiry handling.
  • Assist with guest requests and information about hotel facilities, services, and local attractions.
  • Gain exposure to Front Desk, Guest Relations, Concierge, reservation systems, guest profiles, and operating procedures.
  • Work with colleagues across departments, handle guest information confidentially, and participate in training.

Qualifications listed

  • Currently pursuing a diploma or degree in Culinary Arts, Culinary Management, Hospitality Management, or a related field.
  • The qualifications section also requests interest in cooking and food preparation, kitchen enthusiasm, and ability to work to kitchen quality and hygiene standards.
  • Good English communication, teamwork, positive attitude, willingness to learn, creativity, and attention to detail.
  • Basic culinary and food safety knowledge and previous kitchen experience are advantageous, not essential.

Internship experience

  • Gain practical experience in a luxury hospitality environment and exposure to international guest service standards.
  • Receive guidance and mentorship from experienced professionals and develop communication, problem-solving, and guest relations skills.
  • Work in a multicultural team and build a foundation for a hospitality career.

Additional company information

The posting describes learning, development, collaboration, and career progression opportunities within the group's brands.

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