Front Office Executive
Job Overview We are seeking candidates with medical office experience who can provide friendly and professional check-in service for patients. Candidates should be compassionate, able to multi-task, and possess strong communication skills.
Skills
About This Role
Job Overview
We are seeking candidates with medical office experience who can provide friendly and professional check-in service for patients.
Candidates should be compassionate, able to multi-task, and possess strong communication skills.
Responsibilities
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner
- Set up new patients and update current patients
- Schedule and reschedule appointments, as well as coordinate walk-in patients
- Answer phone calls promptly and relay messages when necessary
- Maintain the front desk and reception area in an organized, orderly fashion
- Collect co-payments, deductibles, and co-insurances
- Process referrals and provide complete and accurate referral information to our patients
- Balance cash register and ensure all credit payments are accurate
- Explain fees, services, and policies
- Other duties as necessary
Qualifications
- 1-2 years of Medical Receptionist experience, preferred
- Graduate preferred
- Medical coder
- Knowledge about UAE medical insurance preferred
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