Front of House (with Sales Experience)
Skills
About This Role
Overview
Job Title: Front of House Associate (Sales Experience Required)
About StretchPro
StretchPro is Dubai’s leading studio for assisted stretching, helping people move better, feel better, and live more active lives.
We focus on delivering personalized service in a professional, welcoming environment where every client feels supported.
Position Overview
We are seeking a **Front of House Associate with a solid sales background** to join our team.
This role is ideal for someone who is not only passionate about customer service but also confident in **driving sales, building client relationships, and achieving targets**.
You will be the face of the studio while contributing directly to business growth.
Key Responsibilities
- Welcome and assist clients while actively promoting services, memberships, and ongoing offers.
- Use your sales experience to **convert inquiries into bookings and package sales**.
- Upsell packages and add-on services to enhance the client experience and increase revenue.
- Manage appointments and coordinate schedules to optimize daily bookings.
- Handle payments, apply promotions, track client packages, and perform daily cash reconciliation.
- Maintain accurate client records and support administrative and reporting tasks.
- Follow up with leads and existing clients to drive retention and repeat business.
- Ensure the reception area is clean, organized, and reflects a premium experience.
- Collect client feedback and contribute to achieving team sales goals.
Requirements
- Minimum 1 year of experience in **sales and customer service** (wellness, fitness, spa, clinic, retail, or hospitality preferred).
- Strong communication and interpersonal skills in English.
- Experience with POS systems, booking software, and Excel.
- Confident handling payments, cash, and basic financial reporting.
- Highly organized, proactive, and results-driven.
- Experience in marketing or social media promotion is an advantage.
- Positive attitude and strong team spirit.
How to Apply
Please submit your resume, and shortlisted candidates will be contacted.
Job Types: Full-time, Permanent
- Pay: From AED3,500.00 per month
- Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (Required)
Experience
- Receptionist/Front Desk: 2 years (Required)
- Reception/Customer Service: 3 years (Required)
Language
- English (Required)
Location
- Dubai (Required)
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