Front Desk Receptionist
Role Overview
Manage the medical center reception and provide customer service to patients and visitors.
The posting headline says only Arabic-speaking; the requirements state English is required and Arabic is an advantage.
Key Skills for This Role
Full Job Posting
Role overview
Manage the medical center reception and provide customer service to patients and visitors.
The posting headline says only Arabic-speaking; the requirements state English is required and Arabic is an advantage.
Key responsibilities
- Greet and welcome patients and visitors professionally.
- Answer phone calls and respond to WhatsApp inquiries.
- Schedule, confirm, and manage patient appointments; coordinate with doctors and medical staff.
- Handle patient registration and maintain accurate records.
- Assist with billing, payments, and basic cash handling.
- Maintain reception-area cleanliness and organization.
- Handle patient complaints politely and escalate when required.
Requirements
- Previous receptionist experience; medical-center experience is preferred.
- English is required; Arabic is described as an advantage, while the posting headline says only Arabic-speaking.
- Basic computer knowledge, including MS Office and booking systems.
- Professional appearance, positive attitude, ability to multitask and work under pressure.
- Strong customer service and organizational ability; be polite, presentable, and a team player.
Pay and employment
- Full-time, permanent role.
- Pay up to AED 2,500 per month.
Workplace
- Work is in person.
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