Front Desk Coordinator

• Welcome and register all visitors, answer incoming calls professionally, and direct guests and inquiries to the appropriate staff or department.
• Provide top-notch customer service to students, families, staff, and external partners, maintaining a friendly and professional demeanor.
• Handle incoming mail, packages, and checks; ensure timely distribution to the correct departments.
• Support multiple departments with administrative tasks and assist with campus events like Open House, Orientation, and Graduation.
• Coordinate and deliver professional campus tours, maintain guest records, and provide feedback on visitor interactions.
• Manage marketing material inventory and assist admissions leadership with paperwork and other support duties as needed

• High School diploma or GED required.
• Previous experience with multi-line phone system strongly preferred.
• Customer Service experience required.

• Ability to work in a fast-paced and highly visible environment.
• Ability to maintain a professional and approachable demeanor.
• Ability to communicate effectively with all levels of employees and visitors (written and verbal).
• Ability to work well with a variety of styles and personalities.
• Possess excellent customer service skills.
• Knowledge of Microsoft Office software
• Confidence in public speaking
• Strong keyboarding skills

It’s all about the reputation. 60 years of experience, trusted by 35+ industry leading brands, 16 campuses, 16 technical programs.

But it’s not all about the numbers.

Here at Universal Technical Institute and its family of schools, we care about YOU.

We care about making a change in the lives of our employees and our students.

We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with yours...Come and be a part of our legacy!

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