Front Counter Sales Representative

Role Overview

Responsibilities

• Greet customers and assist with product and service inquiries.
• Prepare quotes, explain options, and support sales decisions.
• Complete vehicle check-ins, including mileage, tire condition, and service details, outdoors in all weather.
• Look up parts, pricing, and availability using internal systems.
• Prepare invoices and process transactions accurately.
• Answer calls, book appointments, and maintain accurate customer records.
• Maintain a clean, organized, and safe work environment.
• Coordinate with the shop team to support a consistent customer experience.

Requirements

• Previous customer service and sales experience.
• Comfort working indoors and outdoors in all weather conditions.
• Strong communication skills and a customer-first approach.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to lift 30–50 pounds as required.
• Team-oriented approach and commitment to working safely.

Assets

• Interest in automotive products, tires, basic vehicle knowledge, or parts lookup is an asset.
• A valid driver's license is an asset.

Compensation

• Hourly wage is $18.86.

Workplace and Schedule

• The role is based in Kal Tire stores in Calgary, including Northwest, Northeast, Southwest, and Southeast locations.
• Vehicle check-ins may take place outdoors in all weather.
• Shifts are scheduled within store operating hours and may include weekends.

Hiring Process

• Shortlisted candidates will be contacted for an interview and may be invited to tour the store and service area.
• Candidates are considered for one location at a time and are asked to apply to no more than two Kal Tire locations.