Forward Deployed Engineer

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Forward Deployed AI Engineer

• to join our growing Datagrid divisions Customer Success Team.
• As Datagrid scales rapidly, our enterprise clients are eager to have hands on experts working directly with them to bring AI Agents to life in their organizations.
• You’ll play a key role in implementing, optimizing, and deploying intelligent systems that solve real-world problems at scale.
• This is a dynamic, customer-facing role where you’ll build end to end workflows, take them to production, and ensure successful adoption.
• You’ll spend meaningful time onsite with customers—often up to 50% or more—embedding with their teams to understand their operations and deliver tangible results.
• We believe being side-by-side with customers is the best way to build trust, accelerate impact, and shape solutions that truly matter.
• You’ll be part of an exceptional Customer Success Team made up of collaborative, mission driven colleagues who love what they do.
• If you’re passionate about AI Agents, thrive on travel and hands on problem solving, and get energized by seeing your work make an immediate difference, we’d love to connect with you.
• What you’ll do:
• Work in small teams or solo to own delivery of high stakes projects with clients.
• Building LLM-powered Agentic workflows on a large scale
• Interacting with customers to understand their needs and set their AI strategy
• Help customers save and make millions by implementing real-world solutions
• Ability and interest in traveling for field work/onsite deployments, often up to 50% or more, as needed to client sites.
• What we're looking for:
• Past experience building solutions with LLMs and a deep understanding of overall Gen AI landscape.
• Strong foundation in Machine Learning basics (Evaluation, Training, Problem Decomposition).
• Strong engineering background. Preferred fields include but are not limited to Computer Science, Mathematics, Software Engineering, Physics, and Machine Learning.
• Strong coder with demonstrated proficiency in programming languages such as Python, Java, C++, TypeScript/JavaScript, or similar.
• Willingness to travel. You operate well in diverse customer environments and enjoy integrating with customer teams.
• You’re a strong and empathetic communicator. You can translate complex technology into value for real-world users and stakeholders.