Food & Beverage Supervisor - full time

Qualifications

• Previous Food & Beverage experience at Supervisor, Team Leader or equivalent level.
• A genuine passion for delivering exceptional customer service and creating memorable guest experiences.
• Experience of coaching, training and developing team members, with the confidence to address poor performance and hold people accountable.
• A strong understanding of Food & Beverage operations across restaurants, bars, banqueting, conferences, weddings and events.
• The confidence and commercial awareness to drive revenue through upselling and engaging with guests.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with both guests and colleagues.
• The ability to remain calm, organised and decisive when dealing with pressure or unexpected situations.
• A positive, energetic and "can-do" attitude, with a willingness to lead from the front and get involved.
• The flexibility to work across different areas of the hotel and at different times according to business requirements.
• The confidence to take responsibility as Duty Manager for the wider hotel operation, including Food & Beverage, Montana Spa & Leisure Club and Golf Course.
• Strong attention to detail and a commitment to maintaining high standards.
• The ability to work independently while also being a strong team player.