Food & Beverage Outlet General Manager

Company Description

Job Description

What's In It For You

• Employee benefit card offering discounted rates in Accor hotels worldwide.
• Learning and development programs through our Academies.
• Opportunities to develop your talent and grow within your property and across Accor worldwide.
• Recognition and opportunities to make a difference through our Corporate Social Responsibility initiatives, including Planet 21.

What You Will Be Doing

• Lead Daily Operations: Oversee the smooth and efficient operation of the F&B outlet, maintaining high standards of food, beverage, service, hygiene, and presentation while ensuring compliance with hotel policies, food safety requirements, and health and safety regulations.
• Inspire & Lead the Team: Lead, coach, motivate, and develop the team while fostering a positive and engaging working environment that reflects the unique character of MGallery.
• Create Exceptional Guest Experiences: Engage with guests, anticipate their needs, handle feedback professionally, and build lasting guest relationships.
• Drive Financial Performance: Monitor revenue, control operating costs, manage budgets, and contribute to achieving the outlet's financial targets.
• Menu & Product Development: Work closely with the culinary team to review menus, introduce new offerings, and respond to guest preferences and market trends.
• Manage Inventory & Suppliers: Monitor stock levels, minimize wastage, ensure effective inventory control, and maintain strong relationships with suppliers.

Qualifications

• Minimum 5 years of experience in Food & Beverage operations, with relevant experience in a supervisory or management role.
• Previous experience as an F&B Outlet Manager, Restaurant Manager, or similar leadership position, preferably within a luxury or upscale hotel or standalone restaurant.
• Strong knowledge of restaurant and beverage operations, service standards, food safety, and hygiene requirements.
• Proven ability to lead, coach, and develop diverse teams while creating a positive and collaborative working environment.
• Strong commercial awareness with experience in budgeting, cost control, revenue management, and achieving financial targets.
• Excellent guest relations skills, with the ability to handle feedback and resolve guest concerns professionally and effectively.
• Strong organizational and problem-solving skills, with the ability to manage multiple priorities in a fast-paced environment.
• Excellent communication and interpersonal skills, with confidence in dealing with guests, colleagues, and senior management.
• Ability to work flexible hours, including evenings, weekends, and public holidays, based on operational requirements.
• Proficiency in English; additional languages are an advantage.
• A degree or diploma in Hospitality Management, Food & Beverage Management, or a related field is preferred.
• Knowledge of Accor or other international luxury hospitality standards would be an advantage.

Your Team And Working Environment

• We are Dream Makers and committed to creating memorable moments for our guests and colleagues inspired by the authentic Qatari warmth and essence of generosity.
• Alwadi Hotel Doha is the first MGallery boutique hotel located within Msheireb Downtown Doha, offering 213 luxurious rooms and suites with desirable amenities, a spectacular ballroom, and five class meeting rooms, with variety of restaurants and an exclusive spa and swimming pool.

Our Commitment To Diversity & Inclusion