Food and Beverage Assistant

Hastings Hotels is a family owned, luxury hotel group based in Northern Ireland.

We value our people. It's our people who provide the excellent experience we offer to all our guests. When we work together we can do amazing things.

We are seeking a reliable and enthusiastic person to become part of our Food & Beverage Team at the exclusive Europa Hotel.

Under the inspiring leadership of our General Manager, Andy McNeill , you will have the opportunity to work with our friendly team, develop your skills and enjoy the variety offered by a role in hospitality. Find out more about why our people love working for Hastings Hotels here.

Hours vary to cover breakfast, lunch, dinner and evening functions.

The rate of pay for this casual position ranges from £9.55ph-£12.75ph depending on age

We offer a range of benefits including free staff meals, employee discounts, cash and credit card tips, an excellent service charge shared across the team and opportunities for career progression and development.

The company reserves the right to apply enhanced short-listing criteria.

To find out more about Hastings Hotels and what our company offers please visit https://www.hastingshotels.com/careers.html

Hastings Hotels is an Equal Opportunities Employer.

To be responsible for serving food & beverages for the greatest enjoyment of our guests. To maintain the cleanliness and presentation of the service areas according to Hastings Standards.

To serve food and beverages to guests ensuring the highest standard of service and that all guest needs and expectations are met. Typical tasks include, clearing and setting tables, taking orders, serving food and beverages and taking payments.

To ensure all cash, charges, floats and till procedures are carried out correctly

Greeting guests and responding to their queries

To ensure all equipment and materials are used in the correct manner and any problems are reported immediately

To always maintain the security of stock areas, immediately reporting any breaches.

To be knowledgeable about the hotel offerings and be proactive in the sale of these to guests.

To ensure that guest concerns are dealt with politely and efficiently, reporting them to the Supervisor/Manager on duty.

To work effectively with colleagues to ensure a harmonious working environment where all employees are treated with respect and dignity.

To comply with all health, safety and hygiene policies and procedures.

Any other duties as required by management.

We would love you to have some similar previous experience, but this is not essential as our Food and Beverage Team will provide you with full training.