Floor Supervisor
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About the Role
We are looking for FLOOR SUPERVISOR for a famous, globally recognized French luxury caf brand situated at the heart of Dubai, UAE. The Role As a Floor Supervisor, you will play.
Key Skills for This Role
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Overview
We are looking for FLOOR SUPERVISOR for a famous, globally recognized French luxury caf brand situated at the heart of Dubai, UAE.
The Role
As a Floor Supervisor, you will play a pivotal role in coordinating daily shift operations, mentoring service staff, and ensuring guests receive a seamless, high-touch luxury experience.
You will act as the bridge between the team and management, always maintaining impeccable brand standards on the floor.
Key Responsibilities
Operational Leadership: Supervise the front-of-house team during shifts to ensure smooth service flow, proper table rotations, and strict adherence to luxury service protocols.
Guest Relations: Maintain a strong presence on the floor, engaging with guests, handling feedback professionally, and resolving any issues swiftly to guarantee complete satisfaction.
Staff Training & Development: Support the onboarding and continuous training of waitstaff, ensuring the team possesses deep knowledge of the menu, ingredients, and brand standards.
Quality Control: Oversee the opening, closing, and side-station setups, ensuring the venue remains immaculately presented according to global luxury brand guidelines.
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