Assistant Ops Manager
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About the Role
Assist in managing daily operations, leading a multicultural team, ensuring guest satisfaction, and maintaining luxury standards in a premium grooming lounge.
Key Skills for This Role
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Overview
We are seeking a dynamic, hands-on ASSISTANT OPS MANAGER to help lead the operations and maintain exceptional standards of luxury and service of a premium Men Grooming Lounge in Doha.
Role Overview
As the Assistant Operations Manager, you will work closely with the Operations Manager to oversee daily lounge activities, optimize team performance, and ensure an unparalleled guest experience.
This is a fast-paced role requiring a sharp eye for detail, strong leadership skills, and a solid understanding of the local Qatari market.
Key Responsibilities
Daily Operations: Assist in managing day-to-day salon operations, ensuring the lounge meets impeccable standards of cleanliness, luxury, and efficiency.
Team Leadership: Supervise, motivate, and support a multicultural team of barbers, therapists, and front-of-house staff to achieve service excellence and sales targets.
Guest Relations: Maintain the highest level of executive guest satisfaction, professionally handling VIP clients and resolving any operational issues swiftly.
Inventory & Stock: Oversee stock control, inventory counts, and professional product ordering to ensure zero service downtime.
Performance Tracking: Help monitor daily KPIs, optimize staff schedules, and implement strategies to drive retail and service revenue.
What is on Offer
Standard expat benefits
The opportunity to work with an award-winning, market-leading brand.
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