Financial Services Associate - Full Time
Role Overview
A senior member of the branch sales and leadership team, the Financial Services Associate advises members and recommends solutions for their financial needs.
The role supports member relationships, individual and team business goals, and coordination with Wealth, Small Business, and Mobile Mortgage partners.
Key Skills for This Role
Full Job Posting
Role overview
A senior member of the branch sales and leadership team, the Financial Services Associate advises members and recommends solutions for their financial needs.
The role supports member relationships, individual and team business goals, and coordination with Wealth, Small Business, and Mobile Mortgage partners.
Member advice and sales
- Provide credit and investment advice, including complex solutions, and recommend products suited to member needs.
- Meet individual and team business goals through revenue-generating sales, relationship development, and referrals.
- Manage member portfolios, open accounts, and use Meridian tools to identify appropriate opportunities.
- Approve or recommend credit within assigned limits using credit interviewing and underwriting.
- Build external centers of influence and refer business to appropriate retail wealth, small business, and commercial partners.
- Resolve concerns at first contact where possible; refer complex matters to appropriate staff.
- Process daily work according to compliance, audit, policy, and procedure requirements while protecting member confidentiality.
Branch and community contribution
- Work with branch leaders on corporate strategies, programs, business plans, and omnichannel integration.
- Collaborate with branch teams and internal partners to improve member experience and business results.
- Participate in community engagement plans, local activities, and Meridian-hosted events.
Qualifications
- Post-secondary education or at least three years of equivalent work experience in financial services sales, with a proven sales record.
- MFDA licensing is required.
- Strong financial industry knowledge, business acumen, member service, organization, negotiation, communication, and problem-solving skills.
- Able to make decisions, resolve member concerns, manage time, and collaborate with leaders and partners.
- Flexible to work scheduled hours including evenings and weekends.
- Comfortable using virtual technology platforms for member and partner meetings.
- Mutual fund accreditation is required or the candidate must be willing to obtain it.
Technology and development
- The posting values confidence in learning and integrating emerging technology.
- Experience with Microsoft Power Platform and Microsoft Copilot is an asset.
Work location and schedule
- This is an in-office role at the Ottawa–Barrhaven branch, located at 51 Marketplace Ave, Building B, Unit 2, Nepean, Ontario.
- Scheduled hours include evenings and weekends.
Compensation
- Annual salary range is CAD $60,000–$64,000; compensation depends on skills, experience, and internal equity.
Benefits
- Benefits include paid time off, employer-paid health coverage, defined contribution pension matching, financial benefits, tuition reimbursement, and rewards and recognition.
About Meridian
Meridian is an Ontario credit union serving more than 360,000 members through retail branches, business banking centers, and wealth services.
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