Financial Assistance Advisor
Role Overview
Interviews the patient and/or relatives and assists in the completion of all required forms.
Obtains necessary demographic and financial information prior to treatment.
Requests information via written correspondence and telephone inquiries.
Records data such as income verification and makes copies of relevant income information.
Responds to patient and clinician inquires related to benefits, registration procedures and billing regulations.
Demonstrates ability to interact with insurance representatives when the need arises to communicate via telephone in a professional manner.
Full Job Posting
Posting Summary
Interviews the patient and/or relatives and assists in the completion of all required forms.
Obtains necessary demographic and financial information prior to treatment.
Requests information via written correspondence and telephone inquiries.
Records data such as income verification and makes copies of relevant income information.
Responds to patient and clinician inquires related to benefits, registration procedures and billing regulations.
Demonstrates ability to interact with insurance representatives when the need arises to communicate via telephone in a professional manner.
Benefits
- Medical, prescription drug, and dental coverage
- Paid vacation, holidays, and various leave programs
- Competitive retirement benefits, including defined contribution plans and voluntary tax-deferred savings options
- Employee and dependent educational benefits (when applicable)
- Life insurance coverage
- Employee discount programs
Minimum Education and Experience
Three (3) years of experience in general office/clerical experience, two (2) years of which should be in insurance eligibility verification and admitting process.
Required Knowledge, Skills, and Abilities
- Must have working knowledge of various insurance plans.
- Must possess excellent communication skills and computer proficiency.
About Rutgers University
The State University of New Jersey.
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