Finance Manager, Marketplace & E-commerce Operations

About Rwaj

Finance Manager

Role Overview

Financial Operations

• Manage day-to-day finance operations for the marketplace.
• Track buyer payments, seller balances, platform commissions, refunds, payouts, and related financial movements.
• Ensure accurate recording of marketplace transactions and financial events.
• Monitor outstanding balances, payable amounts, pending settlements, and operational financial exposure.
• Support monthly closing, financial reporting, and management review.

Marketplace Accounting & Controls

• Build and maintain controls around seller payouts, wallet balances, refunds, adjustments, and transaction reconciliation.
• Ensure seller payable balances are accurately tracked and reported.
• Review financial exceptions, unmatched transactions, failed payouts, delayed settlements, and refund-related issues.
• Create clear approval workflows for finance-sensitive actions.
• Help define internal policies for payouts, refunds, adjustments, and financial exception handling.

VAT, Tax & Compliance

• Manage VAT-related financial preparation and reporting support.
• Coordinate with external accountants, tax advisors, and relevant authorities when needed.
• Ensure transactions are reviewed correctly from a VAT and invoice perspective.
• Support VAT treatment for marketplace sales, shipping-related charges, refunds, credit notes, and cross-border activity.
• Help maintain proper documentation and evidence for tax and audit readiness.

Reconciliation & Reporting

• Reconcile payment transactions, bank statements, refunds, seller payouts, and operational finance records.
• Prepare regular reports on revenue, commissions, seller liabilities, refunds, payout exposure, VAT, shipping-related costs, and financial exceptions.
• Support management dashboards and financial reporting requirements.
• Identify financial leakage, reconciliation gaps, and operational risks.
• Work with the product and technology teams to improve finance-related reporting inside the admin platform.

Cross-Border & Subsidiary Coordination

• Support finance coordination across Rwaj’s entities and operating countries.
• Help track local expenses, intercompany-related items, bank activity, and cross-border financial flows.
• Coordinate with local accountants or advisors where needed.
• Ensure management has visibility over financial activity across different countries.

Process Building

• Build finance SOPs for marketplace operations.
• Help design finance workflows for launch and post-launch scale.
• Work closely with the CEO, product team, engineering team, and operations.
• Translate finance requirements into practical reports, dashboards, controls, and acceptance criteria.

Requirements

• 7+ years of experience in accounting, finance, financial operations, or controllership.
• Experience in e-commerce, marketplace, fintech, payments, logistics, or platform businesses is strongly preferred.
• Strong understanding of accounting, VAT, reconciliations, payables, receivables, revenue reporting, and management reporting.
• Experience with seller payouts, marketplace commissions, refunds, payment reconciliation, or wallet-like balances is highly preferred.
• Familiarity with Saudi VAT and GCC tax requirements is a strong advantage.
• Ability to work with product and engineering teams to define financial reports, system requirements, and controls.
• Strong Excel or Google Sheets skills.
• Experience with accounting systems, ERP tools, dashboards, or BI tools is a plus.
• Detail-oriented, organized, and comfortable building processes from scratch.
• Arabic and English proficiency preferred.
• Nice to Have
• Experience in marketplace platforms, e-commerce platforms, fintech, logistics, or online payment operations.
• Experience with payment gateway reconciliation, seller settlement, refunds, or payout workflows.
• Experience supporting VAT, tax filing, audits, or management reporting in Saudi Arabia or the GCC.
• Experience working in a startup or fast-growing digital business.
• Professional certification such as SOCPA, CPA, ACCA, CMA, or equivalent is a plus, but practical marketplace experience is more important.