Finance and Insurance Executive

Finance & Insurance (F&I) Executive

Finance Sales & Customer Support

• Handle end-to-end vehicle finance applications for retail customers.
• Present and explain financing options, interest rates, EMI structures, and repayment plans.
• Achieve finance penetration targets across all vehicle sales.
• Ensure smooth coordination between customers, sales executives, and financial institutions.
• Assist customers in completing all finance documentation accurately and efficiently.

Insurance Management

• Offer and sell vehicle insurance products aligned with customer needs and company standards.
• Coordinate with approved insurance providers for quotations, policy issuance, and renewals.
• Ensure insurance compliance for all financed and cash vehicle deliveries.
• Explain insurance coverage, terms, and benefits to customers clearly.

Banking & Financial Institution Coordination

• Liaise with banks and financial institutions for loan approvals and documentation.
• Maintain strong working relationships with banking partners to ensure fast approvals.
• Track and follow up on loan application status to ensure timely vehicle delivery.
• Resolve discrepancies or issues related to credit approvals or documentation.

Documentation & Compliance

• Ensure all finance and insurance documentation is complete, accurate, and compliant with regulatory requirements.
• Maintain proper records of customer finance files and insurance policies.
• Ensure adherence to internal audit requirements, banking regulations, and company policies.
• Support internal and external audits by providing required documentation.

Sales Support & Revenue Generation

• Work closely with the sales team to maximize finance and insurance attachment rates.
• Promote dealership-approved add-ons such as extended warranties, service contracts, and protection packages.
• Identify upselling opportunities to increase per-vehicle profitability.
• Contribute to overall dealership revenue targets through F&I product sales.

Customer Experience

• Deliver a transparent, professional, and customer-centric F&I experience.
• Ensure all financial discussions are clearly explained and customer-friendly.
• Handle customer queries and concerns related to finance and insurance efficiently.
• Maintain high customer satisfaction levels throughout the F&I process.

Process Improvement & Reporting

• Monitor finance and insurance performance metrics and report regularly to management.
• Identify gaps in conversion rates and suggest process improvements.
• Maintain updated records of approvals, disbursements, and insurance issuance.
• Ensure timely reporting of KPIs such as finance penetration, insurance attachment, and approval turnaround time.

Qualifications

• Bachelor’s degree in Business Administration, Finance, Banking, or related field preferred.
• Certification in insurance or financial services is an advantage.

Experience

• Minimum 2–5 years of experience in automotive F&I, banking sales, retail lending, or insurance sales.
• Experience in UAE automotive dealership environment is highly preferred.
• Strong exposure to auto loans, credit processing, or retail banking products.