Field Support Engineer, Controls

Your Responsibilities:

• You will perform project management function for customer projects including needs identification, scheduling, tracking, and reporting.
• You will provide services to support the installation, startup, maintenance, and operation of automation control systems and advanced manufacturing software applications, drive systems, manufacturing systems, industrial networks and the individual products that comprise these systems.
• You will evaluate and approve operational quality of system equipment and serve as company liaison to the customer for multiple topics.
• You will participate in the establishment, measurement, and achievement of customer satisfaction metrics.
• You will develop and write documentation (validation project plans, standard operating procedures, qualification summary reports, system audits, technical reports, traceability matrix...).
• You will need to communicate with Rockwell Automation and customer management regarding project details.

The Essentials - You Will Have:

The Preferred - You Might Also Have:

What We Offer:

• Health Insurance including Medical, Dental and Vision
• 401k
• Paid Time off
• Parental and Caregiver Leave
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
• To learn more about our benefits package, please visit at www.raquickfind.com.
• This position is part of a job family. Experience will be the determining factor for position level and compensation.
• At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
• #LI-Hybrid
• #LI-AC1
• We are an Equal Opportunity Employer including disability and veterans.
• If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Qualifications

• Bachelor's Degree
• Bachelor's Degree in Manufacturing, Industrial Automation, Engineering, or Technology-related field