Field Service Engineer North West
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Key skills for this role
About the Role
As an X-Ray Field Service Engineer, you deliver technical support, maintenance, and repair services for Agfa Radiology’s state-of-the-art imaging products.
Key Skills for This Role
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Job description
As an
X-Ray Field Service Engineer
, you deliver technical support, maintenance, and repair services for Agfa Radiology’s state-of-the-art imaging products.
You will be travelling to customer sites and you will be responsible for the installation, commissioning, maintenance and servicing of imaging equipment and associated ICT/electrical equipment, to ensure the proper functioning and optimal performance of our products.
You act as a liaison between Agfa Radiology Solutions and our customers, ensuring customer satisfaction and timely resolution of technical issues.
Responsibilities
- Work in cooperation with Agfa’s Shared Service Centre to carry out service, maintenance, updates and installation of products.
- Maintain all test equipment, tools and company property in good and working order and process spare parts in accordance with policy
- Expand your knowledge and that of colleagues and customers, ensuring continuous development and improvement
- Build relationships and maintain team working with all internal and external partners
- Adhere to regulatory requirements and company’s policies and work procedures
- Identify and escalate situations impacting customer satisfaction and/or contractual obligations
- Work as part of a multidisciplinary team within the organisation to ensure achievement of goals
Experience and Qualifications
- You have an HNC/D degree in electromechanics, electronics, computer science or engineering; alternatively qualified by extensive experience
- Ideally you will have previous field service experience where you have undertaken similar type of work.
- You will have strong IT, Microsoft Office and Networking Infrastructure skills
- You hold a full UK driving license
- Interested?
- We would like to talk to you to give you more insight into the content of the role and responsibilities, as personal development opportunities within our company.
- Start the conversation now by applying online today!
Additional Information
- Covering a territory in the North of England, there are several possible locations for your home office when not travelling to customer sites
- Essential training will part of your development centres.
- Mentoring offered by an experienced and qualified peer and supported by your regional Customer Service Manager throughout the process
- What we offer now and in the future:
- Dynamic global organization with a history of innovation and strong product portfolio.
- Challenging environment combined with a supportive management structure.
- Career development and growth.
- Competitive salary and benefit package.
- Friendly work environment surrounded by dedicated and professional colleagues.
Our Benefits
- Generous pension contribution
- Choice of company vehicle or car allowance
- 25 days holiday (increasing to 30 with seniority) + bank holidays
- Incentive plan
- Private medical insurance
- Support from our 24/7 employee assistance programme
- Diversity and Inclusion:
- At Agfa, our mission at Agfa is to ensure that everyone belongs.
- We believe that diversity and inclusion of others promote a greater feeling of belonging and higher levels of engagement.
- We know that if we work together, we can do amazing things, and that our differences are what make our company, products, and services great.
- Profile description:
Profile
- You have a bachelor’s degree in electromechanics, electronics, computer science or equal, or you have at least a few years’ experience in a similar role.
- You have excellent problem-solving skills.
- You have experience in working in a medical environment.
- You have a valid driving licence cat B.
- Willignes to travel to customers on a daily basis.
- You are a team player.
- You have a strong self-motivation.
- We offer:
- What we offer now and in the future
- A dynamic global organisation with a history of innovation and strong product portfolio.
- A challenging environment combined with a supportive management structure.
- Career development and growth.
- A competitive salary and benefit package.
- A friendly work environment surrounded by dedicated and professional colleagues.
- Interested?
- Have you gotten excited by this brief description?
- Then you're in the right place.
- We understand that a job is more than just a few bullet points.
- That is why we would like to talk to you personally to give you more insight into your tasks, responsibilities, and growth opportunities within our company.
- So don't hesitate and respond immediately!
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