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Application & Product Specialist

Agfa Radiology Solutions
Dubai, UAE
fulltime
2 weeks ago
application supportsoftwareIT supporthelp desksystem administrationtechnical support
Free

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Job description

Clinical Product & Applications Specialist – Digital Radiography (Agfa \| MEA)

Job Summary

We are looking for a

qualified Radiographer

to join Agfa Radiology Solutions as a

Clinical Product & Applications Specialist – Digital Radiography

, supporting the

Middle East & Africa (MEA)

region.

This hybrid role combines

clinical applications expertise

with

product and solution knowledge

, supporting

distributors and end customers

across pre-sales, installations, clinical training, and workflow optimization for

Agfa DR solutions

.

The ideal candidate is

trilingual (Arabic, French, English)

, has

hands-on experience with Digital Radiography

, and is comfortable working across

diverse healthcare environments

, from advanced tertiary hospitals to developing imaging centers.

Clinical & Applications (Core Role)

  • Provide
  • clinical application support
  • for Agfa
  • Digital Radiography solutions
  • , including:
  • + Fixed DR rooms
  • + Mobile DR systems
  • + Retrofit and upgrade projects
  • Perform
  • clinical acceptance
  • , system optimization, and workflow configuration after installation.
  • Deliver
  • on-site and remote clinical training
  • for radiographers and clinical staff.
  • Support customers in
  • image quality optimization
  • ,
  • dose management
  • , and
  • exam standardization
  • .
  • Act as a clinical escalation point during early system usage and optimization phases.

Product, Solutions & Pre-Sales Support

  • Maintain strong knowledge of
  • Agfa DR portfolio
  • , including detectors, generators, acquisition software, and workflow tools.
  • Support
  • product demonstrations
  • , clinical evaluations, and proof-of-concepts.
  • Participate in
  • pre-sales activities
  • , including:
  • + Technical and clinical presentations
  • + Tender support (including public tenders and GPOs)
  • + Value-based clinical positioning
  • Translate
  • clinical workflows into solution designs
  • aligned with Agfa’s value proposition (quality, dose, workflow, reliability).
  • Support distributors with
  • product positioning and differentiation
  • versus competitors.

Distributor & Regional Collaboration (MEA Focus)

  • Act as a
  • clinical reference
  • for Agfa distributors across MEA.
  • Support distributor teams during:
  • + Customer meetings
  • + System demos
  • + Clinical objections and comparisons
  • Contribute to
  • regional trainings
  • , workshops, and user meetings.
  • Provide structured
  • field feedback
  • to regional and global teams on product performance, customer needs, and market trends.

Education & Certification (Mandatory)

  • **Bachelor’s degree in Radiography / Medical Imaging**
  • .
  • Certified / licensed radiographer (according to local regulations).

Experience

  • **Hands-on clinical experience with Digital Radiography (DR)**
  • .
  • Experience working in
  • hospital or imaging center environments
  • .
  • Prior experience as an

Application Specialist, Clinical Specialist, or Product Specialist

  • is a strong advantage.
  • Experience working with
  • vendors or distributors
  • is a plus.

Language Requirements (Mandatory)

  • **Arabic**
  • – fluent
  • **French**
  • – fluent
  • **English**
  • – fluent
  • (Ability to train, present, and communicate professionally in all three languages is essential for MEA coverage.)

Technical & Professional Skills

  • Strong understanding of:
  • + X-ray physics
  • + Image quality parameters
  • + Radiation dose optimization
  • Excellent
  • training and presentation skills
  • .
  • Comfortable working in
  • multicultural and multi-country environments
  • .
  • Strong communication skills with radiographers, radiologists, biomedical engineers, and management.
  • Willingness to
  • travel across the MEA region
  • .

Preferred Qualifications

  • Experience with
  • Agfa DR systems
  • or similar tier-1 vendors.
  • Exposure to

PACS / RIS integration

  • .
  • Familiarity with
  • public tenders and large healthcare groups
  • .
  • Ability to work independently while aligning with regional strategy.

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