Female Medical Receptionist

About This Role

We’re looking for a compassionate and highly organized Female Medical Receptionist to join our team immediately. You’ll be the first point of contact for our patients, ensuring their experience is smooth, pleasant and efficient.

Responsibilities:

• Welcome patients as they arrive, provide check-in assistance, and verify appointment details.
• Answer telephone and email inquiries promptly while ensuring a professional and caring manner.
• Maintain, organise, and update patient records in the practice’s software system.
• Ensure alignment with privacy laws and health information protection compliance.
• Process billing transactions, claims, and invoices accurately while explaining policies to patients.
• Schedule, reschedule or cancel patient appointments, maintaining optimized workflows.
• Coordinate between patients, medical professionals and external suppliers.
• Order and manage inventory of office and medical supplies.
• Monitor and manage the cleanliness of the reception area.

Qualifications and experience:

• Proven experience as a Medical Receptionist or in a similar administrative role (preferred).
• Proficiency with medical office software systems and a strong aptitude for learning new technologies.
• Knowledge of healthcare compliance standards and privacy acts.
• Excellent customer service and interpersonal communication skills.
• Exceptional organizational skills with an ability to multitask in a busy environment.
• Can speak English and Arabic (preferred).
• Have Residence Visa (preferred).

Job Types: Full-time, Contract
Contract length: 24 months

Pay: AED2,500.00 - AED3,000.00 per month

Application Question(s):

• What is your Visa Status ?
• Do you have experience as Medical Receptionist ? How long ?

Work Location: In person