Facility Management Manager

Overview

Key Responsibilities

• Develop and implement facility management strategies, policies, and procedures to ensure efficient and effective operations across all properties.
• Lead and manage day-to-day facility operations, ensuring all assets are maintained in optimal condition.
• Conduct regular property inspections and audits to ensure compliance with company standards, health and safety regulations, and statutory requirements.
• Oversee Planned Preventive Maintenance (PPM) programs and ensure timely execution of maintenance activities.
• Manage facility budgets, monitor expenditures, and identify cost-saving opportunities without compromising service quality.
• Establish and monitor key performance indicators (KPIs) to measure operational effectiveness and service delivery.
• Build and maintain strong relationships with tenants, ensuring prompt resolution of concerns and high levels of customer satisfaction.
• Oversee the Move In/Move Out process and ensure compliance with operational and contractual requirements.
• Lead utility management initiatives to optimize consumption, improve sustainability, and ensure uninterrupted services.
• Manage housekeeping, security, and other facility service providers, ensuring adherence to contractual obligations and service standards.
• Review security and incident reports, implement corrective actions, and mitigate operational risks.
• Oversee vendor and subcontractor performance, ensuring work is completed on time, within budget, and to the required quality standards.
• Identify opportunities for process improvement and implement innovative solutions to enhance operational efficiency and service delivery.
• Ensure compliance with all applicable local regulations, health and safety requirements, and company policies.
• Lead, mentor, and develop the facility management team to achieve departmental objectives and maintain high performance standards.
• Prepare management reports, operational analyses, and recommendations for senior leadership.