FAB Support Specialist
Key Skills for This Role
Full Job Posting
Qualifications
- Proficiency in troubleshooting and resolving hardware and software issues. • Experience with printer installation, configuration, and maintenance. • Experience with Windows networking, windows domain, DNS settings, Active directory, Linux systems etc. • Strong problem-solving and analytical skills. • Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. • Excellent communication and interpersonal skills for interacting with users and FAB teams.
- Nice to Have Skills
- Configure Jenkins for MES and.NET applications build. • Create workspace for Java / Tomcat server environment. • Familiarity with various operating systems (e.g., Windows, Linux). • Programming experience, particularly with Java, JSP, Servlet, JavaScript and Bash / Linux scripting. • SPC Chart creation (Big Plus)
- Proficiency in troubleshooting and resolving hardware and software issues.
- Experience with printer installation, configuration, and maintenance.
- Experience with Windows networking, windows domain, DNS settings, Active directory, Linux systems etc.
- Strong problem-solving and analytical skills.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Excellent communication and interpersonal skills for interacting with users and FAB teams.
- Configure Jenkins for MES and.NET applications build.
- Create workspace for Java / Tomcat server environment.
- Familiarity with various operating systems (e.g., Windows, Linux).
- Programming experience, particularly with Java, JSP, Servlet, JavaScript and Bash / Linux scripting.
- SPC Chart creation (Big Plus)
Responsibilities
- FAB Support:
- Provide first-line support by triaging and resolving service tickets. • Set up and maintain backups for tool computers. • Setup & Configure new Operator Computer Station in FAB. • Install, troubleshoot printers.
- Software Management & Installation:
- Manage and track software renewals (3rd party license software). • Install various software programs on user laptops as required.
- System Maintenance & Troubleshooting:
- Diagnose and resolve issues related to Tool data loading and system connectivity. • Troubleshoot and restore functionality for monitors / Alarms. • Configure and maintain Virtual Machines as needed.
- Operational Collaboration:
- Attend morning FAB Operations meetings to identify and address potential issues & operational impacts. • Provide off-hours support on a rotational basis, ensuring critical systems and services are maintained outside of standard business hours & provide help to troubleshoot issues as required.
- Provide first-line support by triaging and resolving service tickets.
- Set up and maintain backups for tool computers.
- Setup & Configure new Operator Computer Station in FAB.
- Install, troubleshoot printers.
- Manage and track software renewals (3rd party license software).
- Install various software programs on user laptops as required.
- Diagnose and resolve issues related to Tool data loading and system connectivity.
- Troubleshoot and restore functionality for monitors / Alarms.
- Configure and maintain Virtual Machines as needed.
- Attend morning FAB Operations meetings to identify and address potential issues & operational impacts.
- Provide off-hours support on a rotational basis, ensuring critical systems and services are maintained outside of standard business hours & provide help to troubleshoot issues as required.
Preferred Qualifications
- Skills
- Configure Jenkins for MES and.NET applications build.
- Create workspace for Java / Tomcat server environment.
- Familiarity with various operating systems (e.g., Windows, Linux).
- Programming experience, particularly with Java, JSP, Servlet, JavaScript and Bash / Linux scripting.
- SPC Chart creation (Big Plus)
- Nice to Have Skills
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