F&B Supervisor Saudi only

About the hotel

Role overview

F&B outlet duties

• Act as an outlet ambassador; supervise a station, maintain service standards, and ensure side-station preparation, mise-en-place, and table setups.
• Coach and train service colleagues; gather guest feedback; welcome and seat guests when the Maître D’hôtel is absent.
• Coordinate with kitchen, stewarding, cashiers, and order takers; maintain colleague grooming standards and contribute to outlet revenue goals.
• Handle dietary needs, rejected or corked items, difficult guest situations, and illness; report outlet issues to the appropriate departments.
• Operate safely and comply with hotel environmental, health, and safety policies.

Additional restaurant manager duties

• The basic-function paragraph describes daily restaurant operations, staff recruitment and performance, menu updates, safety compliance, inventory and cost control, guest feedback, and sales analysis.

Appended sales duties

• Prepare sales reports, forecasts, and performance analysis; track leads and opportunities in CRM systems and keep client, lead, and booking records accurate.
• Monitor market conditions, competitor offerings, and industry practices; meet clients or attend industry events when required.

Qualifications

• Bachelor's degree in Hospitality Management, Hotel Management, Business Administration, or a related field.
• At least 5 years in F&B operations, including 2 years in a supervisory or managerial role; luxury hotel or upscale restaurant experience is preferred.
• Leadership, team management, communication, guest service, food-safety, hygiene, HACCP, Microsoft Office, and restaurant POS skills.
• Fluent English; Arabic is an advantage. Able to work under pressure, manage priorities, and work flexible shifts.

Additional sales qualifications

• Appended sales requirements call for 5–7 years in luxury hospitality sales, sales-target achievement, key-account management, negotiation, and CRM skills; their relevance to this titled role is unclear.
• A master's degree or CHME/CMP certification is listed as a plus in the appended sales requirements.

Schedule and working conditions

• The appended working-conditions section describes a full-time position with evening and weekend flexibility; travel may be required for client meetings or industry events.

Compensation

• The appended sales section mentions a competitive salary and commission structure based on performance, without stating a pay cadence.