successfactors
F&B Shift Manager
Avolta
Boston, USA
Manager
Onsite
Discovered 2 days ago
Communication
Key Skills for This Role
Communication
Full Job Posting
Education and Experience
- Requires 2+ years of retail and/or customer service experience Requires minimum of 6 months of supervisory or lead experience in retail, specialty retail, or customer service environment Book retail experience or active reading interest preferred Specialized Training: Basic math skills and cash handling experience Knowledge of federal, state, and local safety and health standards, and procedures to comply with retail regulations Experience with POS systems and retail management software Specialized Skillset/Competencies/Traits: Product knowledge relevant to assigned retail category with ability to make customer recommendations, or ability to develop this expertise quickly after hire Strong attention to detail, effective communication skills, and ability to maintain operational standards while supporting team performance during assigned shifts Understanding of visual merchandising principles, planogram execution, and retail display standards specific to book retail environments Ability to speak, read, and comprehend instructions, correspondence, and policy documents while conversing comfortably with customers and providing excellent customer service Knowledge of retail inventory management, loss prevention procedures, and merchandise handling protocols Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
Preferred Qualifications
- Requires 2+ years of retail and/or customer service experience Requires minimum of 6 months of supervisory or lead experience in retail, specialty retail, or customer service environment Book retail experience or active reading interest preferred Specialized Training: Basic math skills and cash handling experience Knowledge of federal, state, and local safety and health standards, and procedures to comply with retail regulations Experience with POS systems and retail management software Specialized Skillset/Competencies/Traits: Product knowledge relevant to assigned retail category with ability to make customer recommendations, or ability to develop this expertise quickly after hire Strong attention to detail, effective communication skills, and ability to maintain operational standards while supporting team performance during assigned shifts Understanding of visual merchandising principles, planogram execution, and retail display standards specific to book retail environments Ability to speak, read, and comprehend instructions, correspondence, and policy documents while conversing comfortably with customers and providing excellent customer service Knowledge of retail inventory management, loss prevention procedures, and merchandise handling protocols Avolta, including Dufry, HMSHost Corporation, Hudson, and affiliates (“the Company”), is an equal opportunity employer. It is the Company’s policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as “protected characteristics”).
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