F&B Manager / Service Manager / Service Supervisor
Role Overview
The posting invites applications for F&B Manager, Service Manager, or Service Supervisor roles in the UAE and does not identify one specific opening.
The roles focus on food and beverage or service operations, team coordination, service standards, and customer satisfaction.
Key Skills for This Role
Full Job Posting
Opportunities
The posting invites applications for F&B Manager, Service Manager, or Service Supervisor roles in the UAE and does not identify one specific opening.
The roles focus on food and beverage or service operations, team coordination, service standards, and customer satisfaction.
Responsibilities
- Oversee daily food and beverage or service operations and maintain efficient workflows and service standards.
- Supervise, coordinate, and support team members; manage schedules, shifts, attendance, and daily responsibilities.
- Respond to customer inquiries, feedback, and complaints; monitor team performance and improve service delivery.
- Coordinate with kitchen and front-of-house teams, suppliers, and other departments as needed.
- Monitor inventory, supplies, equipment, and resource usage; assist with budgeting, cost control, sales monitoring, and operational reporting.
- Support recruitment, onboarding, training, and team performance development.
- Maintain cleanliness, hygiene, workplace safety, and applicable food safety standards.
- Prepare shift reports, service summaries, operational updates, and accurate records.
Candidate requirements
- Strong leadership, team management, customer service, communication, organization, time management, problem-solving, and decision-making abilities.
- Ability to work in a fast-paced environment, manage priorities and deadlines, and maintain a professional customer-oriented approach.
- Flexibility to work shifts, weekends, and public holidays as required.
- A hospitality, food and beverage, business administration, or related diploma or bachelor's degree is preferred.
- Previous relevant hospitality, restaurant, food and beverage, customer service, or service management experience is advantageous.
- F&B Manager candidates should have relevant food and beverage or restaurant management experience.
- Service Manager candidates should have service delivery, team management, and customer satisfaction experience.
- Service Supervisor candidates should demonstrate team supervision, shift coordination, and daily operational support.
- POS systems, inventory management, staff scheduling, and operational reporting familiarity is beneficial.
- English communication is preferred; Arabic or additional languages are advantageous.
- Food safety, hygiene, and health regulation knowledge is advantageous for food and beverage roles.
Work arrangement
- Remote or hybrid arrangements are described as available where the role permits; arrangements vary by position.
Schedule
- Shift, weekend, and public holiday work may be required.
Opportunities
- The posting mentions flexible arrangements where roles permit, training and professional development, career progression, and a supportive working environment.
Application
- Applicants are invited to submit a CV highlighting relevant education, experience, leadership, operational knowledge, and achievements.
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