F & B Manager
Skills
About This Role
Job Title: Coffee Shop Manager
We are seeking an experienced and customer-focused Coffee Shop Manager to oversee daily operations, ensure excellent customer service, manage staff performance, and maintain high standards of quality, hygiene, and efficiency within the coffee shop.
Key Responsibilities
- Manage day-to-day coffee shop operations.
- Supervise and train baristas and service staff.
- Ensure excellent customer service and customer satisfaction.
- Monitor inventory, stock levels, and supplier coordination.
- Handle cash management, sales reporting, and daily transactions.
- Maintain cleanliness, food safety, and hygiene standards.
- Ensure proper opening and closing procedures.
- Resolve customer complaints professionally and efficiently.
- Monitor staff scheduling, attendance, and performance.
- Support marketing activities and sales growth initiatives.
Requirements
- Proven experience as a Coffee Shop Manager or Café Supervisor.
- Strong leadership and team management skills.
- Good communication and customer handling abilities.
- Knowledge of coffee preparation and café operations.
- Ability to work under pressure in a fast-paced environment.
- Familiarity with POS systems and inventory management.
- Strong organizational and problem-solving skills.
Preferred Qualifications
- Hospitality or Food & Beverage background preferred.
- Experience in international coffee chains or premium cafés is an advantage.
- **Location** : Al Khobar - Saudi Arab (Onsite Job)
**Employment Type** : Full Time Permanent
Pay: ﷼4,500.00 - ﷼10,000.00 per month
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