F&B Hostess

Overview

• Discover unmatched elegance at Marriott Hotel Production City, Dubai, a five-star premium hotel offering club rooms and executive suites in the heart of Dubai Production City.
• Designed for discerning travelers, the hotel blends world-class amenities with exceptional service, setting a new benchmark in hospitality.
• Indulge at every turn with multi-cuisine dining, a relaxed poolside bar, and an outdoor terrace featuring shisha, handcrafted beverages, and light bites.
• Rejuvenate at the full-service spa and salon or stay energized in the modern fitness center.
• Spacious rooms and elegant suites combine contemporary design with superior comfort, ideal for short stays or extended retreats.
• Guests also enjoy a complimentary shuttle service to key Dubai attractions for a seamless stay.
• At Marriott Hotel Production City, Dubai, every detail is crafted to exceed expectations whether you’re traveling for business, leisure, or a family getaway.
• Hostess is responsible for meeting, greeting and seating restaurant guests.
• They assist guests in getting everything that they need and ensure that customers leave with the good memories of an enjoyable dining experience.
• A hostess at a restaurant manages reservations, sets tables, takes note of drink orders, keeps children engaged by providing them items like crayons, coloring books, snacks, etc.
• ***DUTIES AND RESPONSIBILTIES***
• Distribute reservations among all servers equally, informing them of all information necessary. Example, Birthdays, anniversaries, bill not to be taken to the table or any other unusual requests.
• Always answer the phone politely using a friendly tone and being informative.
• Go to the guest at the entrance and welcome them and introduce yourself.
• Once the guests are seated, hand them the menu in their hand and tell them who their server will be.
• If a customer has any questions, it is your responsibility to answer them accurately. Therefore, know your product and price list.
• You must have complete knowledge of all food and beverage menus: The ingredients, the preparation, how items are served and with what, know your prices, know the daily specials.
• Ask the day and date required.
• Ask the time they would like to dine.
• Ask the phone number or room number.
• Ask if there is any special occasion or requirements.
• On departure of a guest, you must make contact with them. Ask them how their evening was and say good-bye.
• If there are any complaints, retrieve a manager or supervisor immediately.

Job Type: Full-time