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F&B Associate

Hilton
Gurugram, IND
Full-time
Mid
Onsite
Discovered 2 weeks ago

Full Job Posting

To ensure that at all times the service sequence in the restaurant is followed.

  • To seat the guests and present them with the menus.
  • To take F&B orders from the guests in the standard manner and should be able to offer suggestions.
  • Conduct cash handling.
  • Responsible for the maintenance of service equipment
  • To know all the reservations of the day.
  • To coordinate with the respective kitchens
  • To be very well versed with menu pricing and to know the basic methods of preparing the dishes and the ingredients.
  • To know all the events of the day.
  • To meet all the guests before the event and check the details
  • To identify regular customers and VIP accounts.
  • To make efforts to minimize food costs and other related costs
  • To solicit feedback from event coordinator on the quality of food/service after every function.
  • Participate in any training and / or development programs.
  • Project a positive and motivated attitude.
  • Handle guest or other TM’s inquiries in a courteous and efficient manner.
  • Report all guest complaints or problems to immediate superior

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