Banquet Manager
About the Role
As a Banquet Manager / Assistant Manager, you’re not just a master of event orchestration – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Key Skills for This Role
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Qualifications
- At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
- A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
- In addition, this role requires the following minimum qualifications:
- High school graduate with strong communication skills, both written and verbal
- Manager: Minimum 3 years in banquet/event management, preferably in hospitality
- Assistant Manager: Minimum 1 year in a managerial role or 3 years as a supervisor
- Strong leadership and team management
- Excellent customer service and communication
- Event planning and budget control expertise, with attention to detail and problem-solving ability
- Knowledge of safety protocols and hospitality standards
Responsibilities
- Here’s what you’ll do during a typical day:
- Event Execution: Oversee the planning, setup, and delivery of banquet events to ensure flawless execution.
- Team Leadership: Manage and inspire banquet staff, promoting a positive and high-performing team environment.
- Client Coordination: Liaise with clients to understand their needs and exceed event expectations.
- Service Standards: Ensure banquet areas meet high standards of service, cleanliness, and presentation.
- Cost & Inventory Control: Monitor event costs, manage budgets, and maintain adequate inventory and supplies.
- Interdepartmental Collaboration: Work closely with other departments to ensure smooth and coordinated event operations.
- Issue Resolution: Quickly address and resolve any issues during events to uphold guest satisfaction.
About Hilton
Hilton is a global hospitality company that manages, franchises and leases hotels and resorts across a portfolio of brands.
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