Explorer Associate

Overview

Key Responsibilities

• Welcome children and families with warmth, enthusiasm, and genuine hospitality.
• Plan and facilitate engaging recreational, educational, creative, cultural, and wellness-inspired activities for children of different age groups.
• Supervise children at all times, ensuring their safety, wellbeing, and enjoyment.
• Provide professional childcare and babysitting services when requested, following child safeguarding policies and parents' instructions.
• Create meaningful and personalized experiences by understanding each child's interests and encouraging participation.
• Prepare activity materials and maintain the Explorer in a clean, organized, safe, and guest-ready condition.
• Ensure accurate child registration, attendance records, and sign-in/sign-out procedures.
• Maintain toys, games, activity equipment, and facilities in excellent condition and report maintenance concerns promptly.
• Support family events, seasonal celebrations, and resort-wide activities.
• Build positive relationships with children, parents, and colleagues while delivering Rosewood's Relationship Hospitality.

Qualifications & Experience

• Diploma or Degree in Early Childhood Education, Child Development, Hospitality, Recreation, Education, or a related field is preferred.
• Minimum 2 years of experience working with children in a luxury hotel Kids Club, childcare center, nursery, school, summer camp, or recreational environment.
• Experience planning and facilitating age-appropriate recreational and educational activities.
• Previous experience providing professional childcare or babysitting services is highly desirable.
• Knowledge of child development, safeguarding, and child safety practices.
• Current Pediatric First Aid and CPR certification is highly desirable.
• Friendly, energetic, patient, and genuinely passionate about working with children.
• Excellent communication and interpersonal skills with a positive, service-oriented attitude.
• Fluent spoken English; additional languages are an advantage.