Executive-Sales
Role Overview
Handles guest calls, requests, questions, and concerns while supporting Sales & Marketing operations.
Uses sales techniques to maximize revenue and maintain guest loyalty.
Key Skills for This Role
Full Job Posting
Position summary
Handles guest calls, requests, questions, and concerns while supporting Sales & Marketing operations.
Uses sales techniques to maximize revenue and maintain guest loyalty.
Guest service and sales
- Contact relevant departments to resolve guest requests or problems.
- Upsell where appropriate and determine suitable complimentary rewards or gifts.
- Promote brand awareness internally and externally.
- Process Marriott Rewards redemptions and enter rewards information during reservations.
- Process reservation requests, changes, and cancellations received by phone, fax, or mail.
- Perform general Sales & Marketing office support, including filing and correspondence.
Preferred qualifications
- High school diploma or G.E.D. equivalent preferred.
- At least 2 years of related work experience preferred.
- No supervisory experience is listed; no license or certification is specified.
Schedule and location
- Full-time position at the Jeddah, Saudi Arabia location.
- The posting states that the role is not remote.
Service standards
Maintain confidentiality, protect company assets, and follow company policies and quality standards.
Welcome guests, anticipate service needs, communicate professionally, and work collaboratively with colleagues.
Perform other reasonable duties as requested by supervisors.
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