Executive-Event Sales
Role Overview
Handles guest calls and requests, reservations, rewards transactions, and office support for Sales & Marketing.
Key Skills for This Role
Full Job Posting
Position summary
Handles guest calls and requests, reservations, rewards transactions, and office support for Sales & Marketing.
Guest service and sales
- Resolve guest calls, requests, and problems with help from appropriate departments.
- Use sales techniques and upselling to increase revenue while maintaining guest loyalty.
- Provide patronage gifts or complimentary rewards as appropriate and promote brand awareness.
- Welcome guests, anticipate and address service needs, and respond to questions and concerns.
Reservations and administration
- Process reservation requests, changes, and cancellations received by phone, fax, or mail.
- Process rewards redemptions and enter Marriott Rewards information during reservations.
- Perform filing, emailing, typing, faxing, and other Sales & Marketing office duties.
Team and workplace duties
- Assist management with training and motivating employees and serve as a role model.
- Maintain professional appearance, confidentiality, company policies, and protection of company assets.
- Communicate professionally, prepare and review documents accurately, and monitor quality standards.
- Perform other reasonable duties as requested; the role may involve moving items weighing up to 10 pounds without assistance.
Preferred qualifications
- High school diploma or G.E.D. equivalent is preferred.
- At least 2 years of related work experience is preferred.
- No supervisory experience is specified; no license or certification is specified.
Schedule and location
- The role is listed as full time and not remote.
- Location: The St. Regis Residence, Marsa Arabia Island, Doha, Qatar.
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