Executive Director, Learning and Development
Key Skills for This Role
Full Job Posting
What you will do
- Own the strategy and execution of learning and development for field sales, retention, and sales support teams.
- Lead, coach, and develop a team responsible for onboarding, sales and customer relationship management skills, product readiness, certifications, learning design, and delivery.
- Modernize the learning function by introducing more agile, digital, on-demand, and practical learning experiences.
- Use AI and learning technology to improve how content is created, delivered, found, reinforced, and measured.
- Partner with Revenue leaders to identify the capabilities teams need and translate business priorities into focused learning plans.
- Create clear priorities and ensure the team delivers high-quality solutions with speed, consistency, and measurable impact.
- Establish success measures and use data to improve proficiency, time to productivity, adoption, and performance.
- Build strong partnerships across Marketing, Operations, Product, Transformation, and Human Resources.
- Create a culture of curiosity, innovation, accountability, and continuous improvement within the learning team.
- Performs other duties as assigned
- Complies with all policies and standards
- Education Qualifications
- Bachelor's Degree or equivalent experience, advanced degree preferred
Experience
- Qualifications
- Typically, 10+ year's experience in learning and development, sales enablement, revenue enablement, talent development, or a related field.
- Experience building learning + development solutions for sales, account management, customer-facing, or other revenue teams.
- Practical experience using digital learning, AI, learning platforms, or knowledge tools to improve effectiveness and scale with a track record of modernizing learning strategies, operating models, or delivery approaches.
- Strong business judgment and the ability to connect learning investments to measurable outcomes.
- Experience leading managers and multidisciplinary learning teams in a complex organization.
- Strong executive communication, collaboration, and change leadership skills.
- PEO industry expertise is preferred
- Skills and Abilities
- Enterprise learning strategy development
- AI-enabled learning transformation
- Executive stakeholder influence
- Organizational capability planning
- Learning portfolio governance
- Change leadership
- Organizational effectiveness and transformation
- Proficient in Microsoft Offices Suite, Oracle platform experience, a plus
Preferred Qualifications
- PEO industry expertise is preferred
- Proficient in Microsoft Offices Suite, Oracle platform experience, a plus
About TriNet
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