Executive Assistant

Role overview

Key responsibilities

• Manage schedules, coordinate meetings, handle correspondence, and support smooth department operations.
• Maintain and improve executive support processes; coordinate internal and external resources to expedite workflows.
• Liaise with internal and external executives on projects and tasks; plan work and priorities to uphold organizational goals and best practices.
• Maintain CRM leads and create workflows, formulas, reports, and trackers.
• Organize and maintain documents and records; prepare detailed presentations, spreadsheets, and formatted documents.
• Coordinate special projects and ensure timely completion.
• Liaise with the Zoho developer to implement systems that improve operational efficiency.
• Participate in committee meetings and contribute ideas and suggestions.
• Complete CBC Academy and other internal training.

Experience and education

• At least 5 years of experience as an executive assistant, personal assistant, or in a similar role.
• Excellent knowledge of Microsoft Office and Zoho applications.
• Strong written and oral communication skills.
• Basic project management and coordination skills are preferred.

Attributes and skills

• Time management and ability to meet deadlines; capable of multitasking in a deadline-driven environment.
• Effective written and verbal communication.
• Competency in Microsoft Word, Excel, and Outlook.
• Strong administrative and secretarial skills.
• Discretion and confidentiality when handling information.
• Aptitude for learning new software and systems.