Events Sales Associate

The Events Support Officer provides essential assistance to the Events Sales Associate and team, focusing on administrative, operational, and customer service tasks.

This role ensures that events run smoothly, customers are supported, and all processes are executed with accuracy and efficiency.

· Assist in booking, coordinating, and executing birthday parties, school trips, camps, and other events.

· Support with paperwork, including quotations, checklists, timelines, invoices, and reports.

· Handle basic POS and cashiering for event-related transactions.

· Maintain accurate customer records and booking information in the database.

· Assist with party setup, decorations, and event supply preparation.

· Respond to customer inquiries, confirm bookings, and provide on-site assistance.

· Conduct follow-ups with customers under the Associate’s guidance.

· Assist in briefing team members and coordinating event tasks.

· Monitor and report inventory levels for event items.

· Liaise with suppliers, vendors, and other departments when required.

· Support the Marketing team by following up on leads and basic promotions.

· Ensure compliance with company service and safety standards.

· Actively participate in training sessions and team-building activities.

· Accuracy and timeliness of paperwork (quotations, invoices, reports).

· Database and record-keeping accuracy.

· Smooth support during event setup and execution.

· Effective monitoring and reporting of inventory.

· Quality and timeliness of customer service (inquiries, confirmations, on-site support).

· Completion of assigned follow-ups within set timelines.

· Active participation in team briefings and training.

· Low error rate in bookings, POS transactions, and event preparations.

Pay: AED4,500.00 - AED5,000.00 per month