Event Services Lead Attendant

Position summary

Event preparation and service

• Prepare for and perform operations for user group bookings and events.
• Set up and take down equipment; ensure event technology works and help clients operate it.
• Keep facilities clean, in good condition, and set up to a high standard.
• Coordinate resource and equipment inventory, maintenance, and repair with the Supervisor.
• Provide excellent client service, make key service decisions, and support ticketing as required.
• Reconcile the float and keep event equipment stocked, categorized, and ready.

Supervision and staffing

• Partner with the Supervisor on recruiting, selecting, and evaluating Event Attendants in accordance with HR policies, FOIPP, and collective agreements.
• Provide leadership, information, feedback, advice, and coaching to Event Attendants.
• Demonstrate safe work practices and ensure Event Attendant compliance.
• Develop staff schedules in collaboration with the Supervisor.

Required qualifications

• High school diploma or equivalent to about 12 years of schooling.
• At least six months of related experience.
• Ability to multitask; customer service background and above-average oral communication skills.
• Computer skills, safety awareness, and event or conference setup experience.
• Required certificates: ProServe, First Aid, Class 5 License, and Food Safe.

Preferred qualification

• Completion of a one-year college certificate, one year of university, or equivalent is preferred.

Hours

• Hours vary and include evenings and weekends.

Benefits

• Benefits may include extended health and dental care, a health spending account, pension, vacation, tuition waivers, professional development funding, and additional college closure time, subject to employment terms and policies.